Phoenix Locksmith Fraud
Protect Yourself
ACME Locksmith is Dedicated to
Protecting Consumers from Locksmith Fraud
(480) 380-2263
Don't Get Scammed, Pay What You're Quoted
ACME Locksmith is a 2010 BBB Ethics Award Winner
When it cost's $26 for placement in a Google Ad Campaign, how does a locksmith company quoting $14, $15, $19 ... trip charges stay in business? Check out our Phoenix Locksmith Warning and read the BBB and FTC reports concerning locksmith fraud and price gouging below. Also check out the ABC News story: Can you get that low price locksmith?
One locksmith company quoted a $25 service call to "unlock" a door. After destroying their lock (photo at right), they then charged the customer over $200!
After being told that it would cost another $200 to replace the lock they just destroyed, this customer called ACME. With ACME, you will pay less than $70 for this service, AND when we are done, your locks still look like the lower photo on the right. Don't let this happen to you.
ACME Locksmith is a 2010 BBB Ethics Award Winner
When it cost's $26 for placement in a Google Ad Campaign, how does a locksmith company quoting $14, $15, $19 ... trip charges stay in business? Check out our Phoenix Locksmith Warning and read the BBB and FTC reports concerning locksmith fraud and price gouging below. Also check out the ABC News story: Can you get that low price locksmith?
One locksmith company quoted a $25 service call to "unlock" a door. After destroying their lock (photo at right), they then charged the customer over $200!
After being told that it would cost another $200 to replace the lock they just destroyed, this customer called ACME. With ACME, you will pay less than $70 for this service, AND when we are done, your locks still look like the lower photo on the right. Don't let this happen to you.
Sadly, ACME Locksmith receives 2-3 phone calls a week from clients that have been taken by locksmith companies price gauging or performing poor service. Sometimes it's that they were ripped off, sometimes it's that they need us to come out and repair the damage, but the cause is always the same. The consumer was quoted a very low trip charge, but when the company showed up the charges quickly increase to astronomical rates after the locksmith had the customer's keys in hand.
When you hire a locksmith, you are putting your possessions and your family's safety in the hands of the person you hire.
Do NOT give this trust to someone that has lied to you in their advertising or has an "F" rating with the BBB. These are indications of the service you are going to receive.
When you hire ACME Locksmith, you get an A+ Rated BBB company that has been protecting Phoenix businesses and families since 1997. You can expect to pay what you're quoted; there's never a hidden fee.
"Over $400 for a home rekey" - 3 On Your Side Coverage
"I fell for the Locksmith Scam" - Locksmith Victim Story 1
Quoted $39.99 service charge and $19 labor -- Charged $260!
"They used my ignorance" - Locksmith Victim Story 2
Consumer Charged $180 for a lockout!
"Quoted $39, Charged $90" - Locksmith Victim Story 3
Who are You Hiring? An Exclusive Report on Phoenix Locksmiths.
Phoney Addresses Deceptive Locksmith Ads Crowd Google
Claims of Superiority? Verify Phoenix Locksmiths Claims before hiring.
Car Key and Remotes BBB Warns about Internet Company
FBI Sting Nets Three -- FBI Charges Crooked Locksmiths
Channel 15 and ACME Locksmith Expose Phoenix Locksmith Fraud
Quoted $55 plus labor -- Charged $289!
Are There 13,000 Locksmiths in Phoenix?
How to Identify a Scammer
Companies in Phoenix Using Fake Addresses
Ripped Off By A Locksmith?
Share Your Story or File a Complaint
Examples of local locksmith fraud:
When you hire a locksmith, you are putting your possessions and your family's safety in the hands of the person you hire.
Do NOT give this trust to someone that has lied to you in their advertising or has an "F" rating with the BBB. These are indications of the service you are going to receive.
When you hire ACME Locksmith, you get an A+ Rated BBB company that has been protecting Phoenix businesses and families since 1997. You can expect to pay what you're quoted; there's never a hidden fee.
"Over $400 for a home rekey" - 3 On Your Side Coverage
"I fell for the Locksmith Scam" - Locksmith Victim Story 1
Quoted $39.99 service charge and $19 labor -- Charged $260!
"They used my ignorance" - Locksmith Victim Story 2
Consumer Charged $180 for a lockout!
"Quoted $39, Charged $90" - Locksmith Victim Story 3
Who are You Hiring? An Exclusive Report on Phoenix Locksmiths.
Phoney Addresses Deceptive Locksmith Ads Crowd Google
Claims of Superiority? Verify Phoenix Locksmiths Claims before hiring.
Car Key and Remotes BBB Warns about Internet Company
FBI Sting Nets Three -- FBI Charges Crooked Locksmiths
Channel 15 and ACME Locksmith Expose Phoenix Locksmith Fraud
Quoted $55 plus labor -- Charged $289!
Are There 13,000 Locksmiths in Phoenix?
How to Identify a Scammer
Companies in Phoenix Using Fake Addresses
Ripped Off By A Locksmith?
Share Your Story or File a Complaint
Examples of local locksmith fraud:
- Ripoff Locksmith companies are quoting very low (or no) trip charges to hook you in. Only when they arrive do you find out what the real charges are. We recently received a call from a women whose $39 rekey quote turned into a $1200 bill! What was the difference? The crooked company told her that her locks had to be replaced and they were installing high security locks (both of which were not true). Always find out what the total charges are before hiring a locksmith. Once they show up, if there are any surprises, get them out of your home. If you feel threatened or they refuse to leave, call the police immediately. Don't be taken by these crooks.
- Some claiming to be “local locksmith” companies will have 30 or more separate listings in a single phone book. But the calls to each of these numbers go back to the same central number in a distant city where operators dispatch untrained individuals to do the job.
- Companies are now posting phony locations on the internet. This is done so their listings dominate your search results and you call them over other locksmiths. Though it is legitimate to post mobile listings in the cities served, it is not legitimate to post a location on every square mile to fool the consumer.
- See What Customers Say About Our Service.
ACME Reviews - Learn How to Protect Yourself From Fraud
- Why You Should Pay the Trip Charge
- Federal Trade Commission Alert, Keys to Hiring a Reputable Locksmith
- Better Business Bureau Article on Locksmith Fraud
- Locksmith Fraud on the Internet
- Dependable Locks - Reported by the BBB. Here is their BBB report and a list of aliases reported by the BBB. BBB Report.
- Emergency Phoenix Locksmith BBB Report.
- Expert Locksmith - BBB Report.
- 1st Aa 24 Hour Emergency Locksmith - BBB Report
- Aa Emergency Locksmith - BBB Report
- Avondale Locksmith - BBB Report
- Complete Locksmith - BBB Report
- First Choice Locksmith - BBB Report
- Good Luck Locksmith - BBB Report
- Milleniumlocksmith.com BBB Report. (also doing business as "Be Right There", "ASAP Locksmith 24/7",scottsdale-locksmith24.com, paradisevalley-locksmith24.com,
phoenix-locksmith24.com, glendale-locksmith24.com, queen-creek24.com
- RunLocal Locksmith - BBB Report.
- Thunder Locksmith - BBB Report
Below is a list of resources you can use to research locksmiths.
The information contained in the links below is generally available on the Internet, and ACME Locksmith makes no claims as to its accuracy.
You can find reports based on consumer experience at RipoffReport.com and ComplaintsBoard.com (search for locksmith)
A lawsuit has been filed in Maricopa County Superior Court against several of these companies, the complete documentation can be found at TheLocksmithPolice.com
Use FindALocksmith.com for locksmith's registered with the Associated Locksmiths of America.
Find the company's report at the BBB website. Tip: If no results appear in your city, follow the link to expand your search outside of your area. Many of these companies operate at a national level. Ratings can change, so check the BBB before each use for the most current data.