ACME Locksmith Reviews: 500 Real 5-Star Phoenix Reviews

ACME Locksmith NEVER Pays for Reviews

Unscrupulous companies pay review farms to get 5-star reviews. Or, once onsite they jack up the price but then offer a “discount” in exchange for a 5-star review. ACME Locksmith offers transparent pricing and never pays or offers discounts for reviews.

Locksmith Reviews – Google

ACME Locksmith – Phoenix Shop and Service

4143 North 16th Street #3, Phoenix

4.9 418 reviews

Thomas Henderson ★★★★★ 4 months ago
My wife was on hone hospice and we know what this means. I told acme agood4to5weeks prior to the ending. They saw the problems was having and they stepped in and have me a helping and made things a lot easier. Acme has heart
Stephanie Miceli ★★★★★ 3 months ago
Excellent service! Very responsive and made it out asap to service our locks. Max was super friendly and had the job done quickly. Will use him again and again.
Chantelle Barlow ★★★★★ 3 months ago
Big Mike came and fixed our office door so we could safely secure our building! He was very efficient and great with communication!
Joyce Nergard ★★★★★ 4 months ago
I was referred to ACME Locksmith by a family member. Everyone I spoke to from the person who scheduled my appointment, to the dispatcher, to Big Mike the main service technician were great! Very professional, friendly and answered all my … More questions. I will be using them for any locksmith needs in the future.
David Clark ★★★★★ 7 months ago
I personally dealt with Russ on purchasing a new safe. Russ is extremely knowledgeable and he helped me through the entire process. Russ was able to assist me with getting some touch up paint for a small chip that occurred during shipping. … More I highly recommend Acme Locksmith and Russ for all your locking needs.
Michael Buenafe ★★★★★ 4 months ago
Great service! They didn’t have the exact key blank but found a close enough match and tested it out on my RV before I left.
a phx artist ★★★★★ 3 years ago
ACME Locksmith is one of the very few locksmith shops you can go into. Just about all were mobile and will tack on an additional fee just to get to you. I ordered a proximity key fob online. My car is equipped with push button ignition … More start. The fob came with directions to program it but I first had to go to locksmith or dealer to get it cut. Found ACME thru Google and Shawn helped me out right away and cut the key. When I got to my car I was following the directions that came with key but it wouldn't program. After awhile Shawn came out and started to help me but still car wouldn't start. We tried and tried. We were there a while trying to figure it out together and then suddenly success! My car is a Buick and the key fob indentation in center console to program new keys is facing the wrong way (door to door). Turned the fob so it was now oriented hood to trunk. It started when ignition button was pressed. We both gave a sigh of relief and happy. I'm recommending this place to everyone I know. You know, he didn't have to come out to try and help but he did. He's a pretty cool guy. Thanks Shawn! The first 2 pics shows how we placed the key cause that's what the indentation indicates the key should be, but it didn't work. Second pic is the position we moved it to. That worked. Hope this helps someone that finds themselves in the predicament I was in.
Jason Doyle ★★★★★ a year ago
I had stopped by the office a few months ago to look at a brand of safe, Hollon, that I saw online but hadn’t seen in person. I had some questions and all of them were answered as the staff was very knowledgeable. Fast forward a few more … More months and I called the shop to ask about delivery to my area and getting the safe in the house. All questions were answered promptly. When I ordered the safe on line I got a call from the shop to confirm data and advise of all the next steps. Everyone was very helpful. They confirmed the safe was being shipped and we worked out a time to have it brought into the house. The safe was delivered on time and in great condition.
Mike and Max arrived to bring the safe into my desired room, down a tight hallway and around a corner. The safe is almost 1k pounds. Top notch and very professional. No damage and right where I wanted it. They even let me watch because I was very curious and wanted to learn how it was done. With that added pressure, they still performed flawlessly. The safe is very nice and a good value for the price, highly recommend. Thank you for the great experience. I will definitely look to you guys for my next safe purchase.
Craig Steblay ★★★★★ a year ago
Fantastic service, Great prices,
I needed some locks re-keyed for my commercial building. After getting an outrageous $300 quote from a "trunk slammer" (mobile van), I decided to just take the locks to ACME on Glendale Ave.
The … More service the technician, Charlie, was very professional and patient. He said the work would take about 20 minutes. Since I had other errands, I decided to come back a few hours later.
Now for the best part of this review; The total charge for re-keying a lock, providing a new cylinder for the second lock, and making the extra keys was only $70, a huge savings for me.
While mobile locksmiths are sometimes the only option, doing business with a company that also has a brick & mortar location is the buy far the safest and most economical way to go.
kelly robbins ★★★★★ a year ago
Big Mike and Max came out and did a phenomenal job fixing our lobby doors. They were fast and efficient and Knowledgeable. They really care about making sure their customer base and building relationships. This is the 2nd time we have … More used Acme and honestly there isn't another locksmith better. Thanks Big Mike and Max!!
Decker Williams ★★★★★ 3 years ago
Thx Bob for the excellent key replacement service today. In less than 30min we had my truck back up and running. I appreciate the call beforehand and promptness.
Brandon Lamb ★★★★★ 3 years ago
Customer service was 10/10. The techs that came were educational and helpful, whilst fixing the problem really fast! Will definitely be using them in the future and telling anyone who needs a locksmith about them!
Michael Wolfson ★★★★☆ 4 years ago
Really helpful recommended a cheaper option even though they didn't get a big sale.
C Mason ★★★★★ 4 years ago
We needed advice on our situation, and they helped out without charging us and answered within 12 hours of our email. Very professional and helpful.
Valerie Rico ★★★★★ 4 years ago
ACME is my go to place. Excellent and friendly service. The service man was fast and professional. He showed up when expected which was very helpful to my busy day.
Kendall Coombs ★★★★★ 4 years ago
Big Mike was great and deserves a raise! He showed up and was done within an hour. Was prompt and helpful! Evan in scheduling was also really helpful and able to confirm me in a window that worked for my availability! Thanks!

ACME Locksmith – Scottsdale Shop and Service

7118 East Sahuaro Drive Ste A, Scottsdale

4.9 431 reviews

Paul Cunningham ★★★★★ 4 months ago
We needed to have three locks re-keyed and were delighted to have Michael arrive and complete the work in a timely manner. He is a true professional explaining what he was doing for us and also helping us with a sticking door handle. … More It was a pleasure seeing the results in such a short time. 5 stat treatment and results from Michael!!
Thomas Mai ★★★★★ 4 months ago
I don’t normally write reviews but had to today because Big Mike was awesome. Amazingly was able to come rekey 5 locks for me within 20 minutes of me calling, on a Saturday no less. Some of the locks were not your average Kwikset. As a … More hobbyist lock picker, I really appreciated Big Mike explaining to me how he rekeyed each type of lock. 10/10 would recommend. Thank you, Big Mike!
Nick Firestone ★★★★★ 6 months ago
Big Mike was great! Super friendly guy and very easy to work with. Mike went well and beyond the call of duty to make sure my lock was in smooth, effort-free condition. I can’t recommend these guys highly enough!
Gino Stoppa ★★★★★ 4 months ago
After spending hours trying to pick my truck roof rack lock, I decided to go to ACME Locksmith in Scottsdale. Big Mike and Willie picked the lock no problem! They were awesome and it was very affordable. Thanks again!
JDG ★★★★★ 5 months ago
Great service. Willi was able to create new skeleton keys for a family heirloom dresser by hand crafting them. Other locksmiths were unable to do this. All done promptly and at a good price.

ACME Locksmith

4448 E Main St #3, Mesa

4.8 919 reviews

Patty Ricker ★★★★★ a week ago
Every step of my purchase was handled in a friendly, and professional manner. Not a single dropped ball, which is rare these days it seems. Russ was all over it!
I purchased a large safe and the lead time was way out as I was doing a remodel. … More I have a large deposit to hold the safe until I was ready for delivery. I even had to change the delivery date at the last minute, and Russ made it happen. If you’re ever in need of a safe, I encourage you to call these guys. It was a much better experience than I would’ve gotten with a big box store!
Charlene Walsh ★★★★★ a week ago
Here right when he said he would be. Assess the situation went right to work. Done in a very timely manner. Worth every minute and every dollar. No surprise charges.I’ll add photos after I finish painting my door.
Bill Nichols ★★★★★ a week ago
I have been using Acme for many years and at previous locations. Always knowledgeable, quick and fair. Today, Carter was no exception. He provided options, detailed the work, and completed the programming and cutting quickly and accurately. … More Oh, and he opened the store 5min early – greatly appreciated!
Erin ★★★★★ 2 weeks ago
I learned about acme locksmith from Christian Brothers automotive! My key fob was old and despite battery changes just really wasn't working as optimally as it should. I called several places, including the dealership and auto nation. … More They were quoting $500 and more to replace the fob. I reached out to Acme, and they explained a very simple process: go online, use the serial number inside of my key fob to match to a model on their website, order the product, wait for it to arrive, and come in with more than an hour prior to closing time if you'd like to have the key cut. I read a little too much into it, trying to match a number I didn't need to worry about, so Carter graciously handled three phone calls of mine with questions to the business before even programming or cutting my key. I talked to several different people that either own or help operate this business and everyone was super kind to me. They didn't treat me like a lady who didn't know what she was doing! When I came to get my key cut, I had my three kids with me and they thought the shop was amazing, although I don't recommend it for kids if you're a parent! There's so much to look at & touch. That's OK, because Carter was very gracious to answer their silly questions like, why do you cut keys!? Just for price comparison, we did end up having to spend $1100 on replacement key fob for our 2016 Mercedes GLC 300. And certainly no fault of acme locksmith, that was a dealership price. Cars that old need to go through the dealership especially the Germans! Thank you everyone for a really great experience. Hopefully I don't need to replace my key fob anytime soon, but you can bet I'll be sending my friends!
Sue Dee ★★★★★ in the last week
Carter was AMAZING! He was knowledgeable, cool and calm. I presented him with a challenge and he knocked it out of the park! I recommend Carter and acme wholeheartedly. Best experience ever! Thanks again!
Jeremy Keesecker ★★★★★ 4 months ago
My daughter handed me her key fob in pieces a few days ago. Oh fun! We checked around and settled on Acme and are so glad we did. Carter was very knowledgeable, helpful and reasonably priced. I would strongly recommend them to anyone. … More
John Maggio ★★★★★ 4 months ago
Max was here in a flash, and in and out in a flash, on a whole house and garage rekey!! He did an amazing job, and also informed us of other products and services they offer in their store, in which I was surprised they did. Long story … More short, I'm sure they are all Courteous & professional, but we had Max, and he was Awesome!! Nice work Sir.
Maria Pech ★★★★★ 5 months ago
Wonderful Customer Service!!!!
Spoke with Charlie first. I explained my situation about my car key (FOB). I was informed that i only needed a shell. Charlie even helped me place my order for a shell key and was very patient and kind. He … More also got intouch with Carter at the East Mesa location. Carter also Wonderful!!! Called me and informed me about the arrival of my shell. Sameday service, Carter also checked if my new FOB key worked after he put everything together. Customer service is amazing from beginning to the end. Thank you so much!
Marissa Valera ★★★★★ 8 months ago
Wonderful service! Used to be big, “Big Mike”, is absolutely Fantastic!!! Punctual, super cool, and unlocked old home safes without breaking, so we can still use them again! Did the work quick and effortlessly. He saved us time and money! … More Nothing but good things to say! Super glad to have found this company. Will be recommending. I give all the the stars
Thank You “Big Mike” and Acme Locksmith 🙂
sharon shaw ★★★★★ 4 months ago
I was extremely satisfied with the service I received from ACME Locksmith and Carter, the person who waited on me. It was efficient, friendly and quick. That kind of service was quite refreshing! Thank you!

ACME Locksmith – Gilbert Shop and Service

81 South McQueen Road #102, Gilbert

4.9 175 reviews

Candice B ★★★★★ 4 months ago
ACME helped us with a commercial lock part replacement. They were prompt, communicative and fairly priced. Max even taught our team how to use the new part correctly to keep it good shape. Thank you!
Morgan Stone ★★★★★ 5 months ago
Mike was very quick and efficient! He ensured everything worked and explained the process to me. They let me know before they were coming to the house. I would definitely recommend and will be using them again for any future needs!
Mardee Chavez ★★★★★ 6 months ago
max,the tech guy, was my location within 22 minutes of my call. I was greeted in a courteous and friendly manner. Did his work to unlock my car door in a professional and efficient way. Job was completed within 15 minutes. No problems … More or issues. Cost was reasonable.
Michael Barrett ★★★★★ 6 months ago
Had an issue with one of our bathroom keys being snapped off inside one of our dispensers. Talked to Charlie and he had told me he would send someone over later on that day to take a look and get it fixed up. Later on that day Max came … More in and was able to take a look at the dispenser and was very quick to get the snapped key out of there for me. Then took the extra time to make me a spare 🔑. Good service and good people 👍
Stephen Hagberg ★★★★★ 7 months ago
Just wanted to send a note of thanks to you for the recent code key replacement cutting you did for me and that Chrysler 300.
The process was easily done, the wait time was superb, the communication of the package number was very helpful … More and the keys worked perfectly. So many times, things like this are a leap of faith, but you guys knocked it out of the park.
I very much appreciate the service and the quick delivery.

A Few of Our Yelp Reviews

Linda G.

2017-07-07 15:45:16

I needed to have a lock replaced and was quoted a price over the phone. The technician charged me $35 more than the quoted price. When I challenged him on…read more

Rachael O.

2017-07-18 17:29:26

Osher and his associate came to rekey my motorcycle. They were timely and efficient and so friendly! They spent their time making sure that everything…read more

Chris B.

2017-07-11 19:32:36

Had a great experience here…needed a specialty key cut. They finished the work quickly and when it came time to pay the bill, my credit card wasn’t…read more

Howard H.

2016-09-09 13:45:18

I called several self-advertised “locksmiths” before calling Acme. Most businesses that advertise as a locksmith simply do lockouts for cars. I came to Acme…read more

Robin R.

2017-11-10 07:46:18

I locked my keys in my car and called several locksmiths prior to calling Acme. All the people I spoke with at the previous places were very rude and made…read more

Silvana S.

2017-11-17 08:27:57

I had a very good experience with Acme Locksmith today. My keys (7) all came out perfect unlike my prior experience at a local hardware store a week ago….read more

Frank L.

2017-11-19 17:46:04

Used ACME twice. Both times amazing service, expertise, and very quick service by Mike (who has over 30 years of knowledge in locksmithing). Great value…read more

ChuckBarrie -.

2018-02-02 15:14:09

Quick friendly service, good price I thought, and the keys work great!

Vincent D.

2018-02-16 16:27:16

Acme is the best safe cracker in the valley! My Big Horn gun safe I bought from Costco died 6 months after I bought it (evidently a bad motherboard). I…read more

Alex P.

2018-03-30 20:37:33

This is the second time I’ve used ACME, excellent service both times! David was on time and quick and provided me with a link to track his arrival. Highly…read more

Customer Testimonials

ACME Locksmith NEVER Pays for Reviews

Locksmith Reviews – Google

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A Few of Our Yelp Reviews

ACME Locksmith – Phoenix Shop and Service

ACME Locksmith – Scottsdale Shop and Service

ACME Locksmith

ACME Locksmith – Gilbert Shop and Service