Acme Locksmith’s Warranty & Terms Information

ACME Locksmith Warranty

Peace-of-Mind Guaranteed

Over 50,000 Arizona customers, on over 100,000 job sites, have chosen ACME Locksmith to protect their homes, families and businesses.

Privacy Information

Please note your address and contact information is confidential are not be shared with any 3rd party unless specifically legal authorization has been provide (such as a warrant covering the disclosure of said information).

30-Day, Money-Back, Satisfaction Guarantee

ACME Locksmith offers a 30-day, money-back, 100% no-hassle, satisfaction guarantee that covers ALL parts and labor when ACME has provided the product*. Within 30 days, if anything goes wrong we will make it right or refund your Money excluding an non-refundable-deposits for special orders.

Safes are excluded from this warranty and are always warranted by the manufacturer. See our detailed safe policy here.

All keys, remotes & FOBs come with a 30-day electronic warranty.

Part Warranty

After 30-days parts are warranted by the manufacturer, as specified by the manufacture. Manufacture warranties do not typically cover installation. When parts are purchased through ACME Locksmith* we will assist in getting a replacement part for you. If you would like ACME to install the replacement parts, our labor charges will apply unless they are covered by the manufactures warranty.

1-Year Workmanship Warranty

You will get quality service. We offer a 1-year warranty on all labor performed*. We were the first Phoenix lock and security company to do so. Should any problems arise as a result of our workmanship, we will correct the problem at no cost.

SMS Terms

ACME Locksmith offers our customers the option to engage in conversations with drivers to provide fast solutions. Message frequency varies. Message and data rates may apply. Text HELP to 14809000996 for assistance. Reply STOP to opt-out. Carriers are not liable for any delays or undelivered messages.

SMS Privacy Policy

You cell phone number is used during your locksmith service to text information about your service, upcoming appointment, delays, driver schedule, asking for a review. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

* Installation of products bought from a third party are excluded from all ACME Locksmith warranties. Work completed against our expressed recommendations, but by customer’s request, are excluded from all ACME Locksmith warranties.