Acme Locksmith’s Warranty Information

ACME Locksmith Warranty

Peace-of-Mind Guaranteed

Over 50,000 Arizona customers, on over 100,000 job sites, have chosen ACME Locksmith to protect their homes, families and businesses.

30-Day, Money-Back, Satisfaction Guarantee

ACME Locksmith offers a 30-day, money-back, 100% no-hassle, satisfaction guarantee that covers ALL parts and labor*. Within 30 days, if anything goes wrong we will make it right or refund all of your Money excluding an non-refundable-deposits. After 30-days parts are warranted by manufacturer. ** Safes are excluded from this warranty and are warranted by the manufacturer. See our detailed safe policy here.

1-Year Workmanship Warranty

You will get quality service. We offer a 1-year warranty on all labor performed*. We were the first Phoenix lock and security company to do so. Should any problems arise as a result of our workmanship, we will correct the problem at no cost.

Our Locksmith’s Will Have You Safe and Secure

Our locksmith technicians will show up in well marked vehicles for instant professional recognition. They will be pleasant in both appearance and manner to quickly put you at ease. When onsite, we will recommend things you can do to improve your security and you will feel no pressure to hire us to perform any of these items. In fact, most can easily be done yourself.

You Will be Serviced by a Real Company with Several Locations

We are a local Phoenix, AZ locksmith company and are licensed with the Arizona ROC; one of only 10 licensed locksmith companies. ACME Locksmith has multiple locations , for quick valley-wide service. We do not promote phone numbers claiming to be in locations we do not occupy. Our service is about trust, not about deception. When you call ACME Locksmith, you get ACME Locksmith. We are not a national call service or a franchise.

* Installation of products bought from a third party are excluded from all ACME Locksmith warranties. Work completed against our expressed recommendations, but by customer’s request, are excluded from all ACME Locksmith warranties.
**After 30 days, parts are warranted by manufacturer. Should a part fail within its manufacturer’s warranty period,  the warranty needs be claimed with the manufacturer of the product, or you can bring the product to one of our locations for exchange. After the 30-day, all inclusive warranty period, if ACME is asked to go on site and replace a product that has failed, we will assist and work with the manufacturer to obtain a part exchange under their warranty on your behalf, but our services for removing and installing the replacement part will be billed; as a part failure is not in any way a fault of ACME Locksmith’s service.