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Customer Testimonials


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4.9 264 reviews

  • Avatar Jonny Meeks ★★★★★ in the last week
    Great service! Affordable and friendly staff, would recommend
  • Avatar Joseph Arce ★★★★★ a week ago
    ACME Locksmith is a fantastic company with great customer service. I have been dealing with David the Operations Manager. David is very knowledgeable and professional to work with and is a credit to this company. Also Max is a wonderful … More technician and has great customer service skills and very knowledgeable. Highly recommended this firm because of service from these two team members!
  • Avatar Steven Tang ★★★★★ a week ago
    Went to ACME to get a copy of my car keys. David helped me out and was very helpful. I will be going back to get more keys made!
  • Avatar Rafael Ruiz ★★★★★ 2 weeks ago
    Service from the company was overall awesome. Max, the technician, was great. They helped us repair a deadbolt lock that was stuck in place in our home.
  • Avatar Reanna Rex ★★★★★ a month ago
    Love this company! I lost the only key to my car. I’m in a rural area, so there aren’t many locksmiths around. I was able to get new keys made for me very quickly by the car’s VIN. Dan even called to make sure I got them and they worked … More okay. All around, great service!!!
  • Avatar Sandy Adams ★★★★★ a month ago
    The young man who installed the lock on my door did an excellent job. He was so nice! I would recommend Acme Locksmith to anyone in need of this installation. Thank you so very much. I am hoping I get this right…I think his name was Matt. … More
  • Avatar Gabriele Land ★★★★★ a month ago
    I highly recommend Acme Locksmith in Gilbert. FaIrly priced and quality care. Dan was amazing! I brought in a safe that I totally messed up and he was able to open it in 30 minutes. Will definitely
    use them again.
  • Avatar Sam C ★★★★★ a month ago
    Mike is a real pro and knows his stuff inside out, and explained it to us. We've had trouble with this door latch for a year. He freed it up and got it working in no time, and gave us some choices for replacement, including a simple … More one we
  • Avatar Steven Lehrburger ★★★★★ a month ago
    I don't live in Arizona, but I found ACME Locksmith via their very-helpful YouTube videos. I enjoyed working with Russ to purchase a safe, and he was responsive and thorough when answering my questions. Thank you!
  • Avatar Eric Born ★★★★★ a month ago
    Nothing but great things to say about Dan. Who did the work. Eric referred me. Great company
  • Avatar Dani Hanson ★★★★★ a month ago
    Great service!!! Will 💯 use again!
  • Avatar Robert Smedes ★★★★★ a month ago
    While trying to replace an old Schlage front door handset, I ran into a few problems. I couldn't find a replacement set that would fit the door cutout, so I tried to reassemble the old one. Unfortunately, a little piece fell out … More and I
  • Avatar Thuy Pham ★★★★★ a month ago
    Willie got my locks re-keyed for me very quickly and was very knowledgeable about my other questions. I have been using Acme for the last 20+ years and have been very happy.
  • Avatar Janet James ★★★★★ a month ago
    I have go into this ofc. Location to make keys, frequently. The keys are always accurately made. I can trust that the new key will work without any issue. Plus, Willie, is always friendly and accomadating to take care of the customers. … More
  • Avatar Jan K ★★★★★ a month ago
    Big Mike and Charlie were awesome to work with and made my door and lock better than new! Absolutely great customer service and work!
  • Avatar Amanda Misinco ★★★★★ a month ago
    Thanks so much! I had a great experience with Ryan. He went the extra mile to fix my jammed lock and make sure the door to my business was secure. He was very knowledgeable and considerate with his advice. Great customer service when
  • Avatar Dale Winget ★★★★★ a month ago
    Always on time and very knowledgeable technicians. I have used Acme for several high profile security keying installations and safe moves. I recommend them to everybody I know looking for their services.
  • Avatar Sipher 351 ★★★★★ a month ago
    Ryan actually showed up about 20 minutes before the scheduled window and my phone wasn't working well so I did not get his calls, but instead of bailing on me he waited at my house for about 40 minutes until I got there so he could … More do the job. I was very impressed. The service itself was quick, easy, and done properly.
  • Avatar Steven S ★★★★★ a month ago
    They identified the broken keypad lock we had and replaced it (thank you Max) within 24 hours. I really appreciate the speed.
  • Avatar Andrea Winnig ★★★★★ a month ago
    Service was great! Ryan was very patient in explaining how to update the key pads. He went above and beyond in making sure the locks worked properly. He was on time and finished work quickly. I would definitely recommend this company.
  • Avatar Carol Edwards ★★★★★ a month ago
    Brian and Ryan were great to work with. They got the safe installed perfectly into a VERY tight fitting spot. No mess-no fuss.
    The safe's combination functions were explained well and all the extras plus my
  • Avatar Scott F ★★★★★ a month ago
    I bought my safe from Acme 18 years ago. I needed it moved to a new home, so I called them again. Scheduling was easy, and Brian was very courteous and professional. The very heavy safe got moved with no damage.
  • Avatar Jack Michael ★★★★★ a month ago
    Would highly recommend willie, best locksmith I’ve been too by far very friendly and direct with what needs to be done
  • Avatar D ★★★★ a month ago
    I ordered a safe through Acme, and received moderate service. They were always eager to help me and answer my questions when i called. But that was the thing, i always had to call them and rarely received a phone call back. Very
  • Avatar Elizabeth Blackledge ★★★★★ a month ago
    Big Mike was wonderful! I needed a locksmith in a hurry and he was there to help. Also gave very helpful security tips, things I hadn't even thought about. And the prices was really great too! Thank you! I will hanging on to Big … More Mike's card. Thanks ACME!
  • Avatar Gregorio Cortes ★★★★★ a month ago
    Mike was awesome and very knowledgeable. He answered all questions in detail
  • Avatar Saint ★★★★★ a month ago
    Great job by Scott in replacing my key faub for my Toyota RAV4. Knows his stuff, took all of 5 minutes. Dealership and other locksmiths wanted 6-8x more to replace/repair.
  • Avatar Michael Flynn ★★★★★ a month ago
    THE BEST IN THE BUSINESS – PERIOD!
    I have used them over 15 years and never had a single issue both commercially
  • Avatar Ettore Balletto ★★★★★ a month ago
    Came early and did a great job.
    Highly professional
  • Avatar Laura Varner ★★★★★ a month ago
    Erv came out and changed the locks on the front and garage doors. He called before he came out and I also received a text that allowed me to see where he was and when he would arrive. I had to run out for about 20 min, so that feature … More was
  • Avatar Terri Paffile ★★★★★ a month ago
    Called and the gal who answered the, I'm sorry I forgot her name was awesome and represented her company well. I have worked in the customer service world for over 30 years and she delivered the wow factor. Having not worked with … More this company before it is a great start.
  • Avatar Gordon Woodruff ★★★★★ a month ago
    Brian provided excellent service. He called ahead as requested, showed up on time, and was efficient in getting the job done. Professional through and through. Thanks.
  • Avatar Anders S ★★★★★ a month ago
    Mike was professional and quick. Appreciate the great experience from my first phone call yesterday inquiring about the service all the way to a completed job this morning. Thanks!
  • Avatar Rebecca Nieto ★★★★★ a month ago
    Fast, professional, and digital checkout made my appointment very easy!
    Brian was so nice and helpful- great customer service.
  • Avatar Barbara Puff ★★★★★ a month ago
    Big Mike was great!!! He was very helpful and informative when I asked about different safes. Am going to the store hopefully tomorrow to possibly purchase a safe.
  • Avatar John White ★★★★★ a month ago
    Great service! On time and a fair price and billing system. Charged in 15 minute increments. Cleaned up, tested everything he touched.
  • Avatar Jarrett Jensen ★★★★★ a month ago
    They came to my house within an hour, didn't try to convince me I needed more services than I needed and did it with in a timely manner. Thanks Brian. 🙂
  • Avatar carl larry carlson ★★★★★ a month ago
    very friendly and professsional technican' kept me informed and was very caring about my dog and cat while he performed his duties while doors were open. thank you, Big Mike!!
  • Avatar Jared Buchanan ★★★★★ a month ago
    I got locked out of my car in the rain around 10pm so I called up these guys. Big Mike was locked inside his community's gate due to the electrical storms that were going on and he sill found a way to get it open and come save me! … More Thanks man!
  • Avatar Mark “ALL PHASE HANDYMAN” McKay ★★★★★ a month ago
    This place has been a lifesaver to me many times over the past 10 years. They always find a way to fix the old lock sets I take there. Very knowledgeable and experienced. Exceptional customer service.
  • Avatar C Gehrke ★★★★★ a month ago
    Great experience! Able to come out quickly and replace/rekey locks on a recent home purchase. Fantastic customer service!
  • Avatar Vicki Vaughn ★★★★★ a month ago
    Big Mike had my safe open in no time. Been using them for 10 years. Highly recommend.
  • Avatar Brittany Hoover ★★★★★ a month ago
    The manager eric was so nice, extremely helpful, and very quick. Will use them from now on for all my salon's locks!
  • Avatar Rick Hanson ★★★★★ a month ago
    Great experience. Friendly. Very knowledgeable.
    Mike was our tech and did a great job.
  • Avatar Anthony Tessensohn ★★★★★ a month ago
    These guys were very professional and made sure the job was done right and charged me about half of what other locksmiths had quoted me. Acme Locksmith in Mesa AZ has made a lifetime customer out of me.
  • Avatar Brandee Calderon ★★★★★ a month ago
    Best customer service I have seen in a long time. Kudos to Victoria and Bobby… thanks for going above and beyond! Brandee
  • Avatar Aly Olson ★★★★★ a month ago
    Bobby is always reliable, competent and quick! I only use Acme Locksmith and highly recommend Bobby.
  • Avatar Christine Kipp ★★★★★ a month ago
    Brian was very friendly and knowledgeable. He solved our lock problems very efficiently.
  • Avatar Jessica Aure Deguzman ★★★★★ a month ago
    Very professional and nice to work with. I will definitely use them again if I need a locksmith.
  • Avatar Brianna Vega ★★★★★ a month ago
    Did an awesome job in a timely manner! Very good customer service.
  • Avatar Robert Switz ★★★★★ a month ago
    Excellent service by Erv! Very trustworthy and competent! Very prompt ! Highly recommend !
  • Avatar Susan Willis ★★★★★ a month ago
    They came out the same day n i even got a few tips on how not to lock myself out of my house!
  • Avatar Steve Martinez ★★★★★ a month ago
    I had a variety of special requests on keys for both office and home. Carter showed me options that I didn't even think about. Great customer service.
  • Avatar S Keith ★★★★★ a month ago
    I don't know what is the matter with me, but I sometimes forget that locksmiths exist unless I'm locked out of something. I recently insisted to myself that I had to go to a RV dealership to get a copy of my RV key. It just never … More occurred
  • Avatar Evan Polasky ★★★★★ a month ago
    Exceptional work! Come to these guys for all your lock smith needs. My son's classic 60's era pickup was having difficulty with the door locks. About a week ago they froze up and would no longer turn with a key. The staff here … More tried a few
  • Avatar Larry Hamlin ★★★★★ a month ago
    ACME Locksmith has been my #1 GoTo for several years now and have never been disappointed.Carter is very knowledgable and always greets his customers with a smile & a
  • Avatar Alex Searle ★★★★★ a month ago
    Max came right out for a residential lock out and did a great job!
  • Avatar Daryl Brown ★★★★★ a month ago
    Carter did a great job cutting and programming keys. He communicated all the steps through the process and was right about all of it. Great job Carter and ACME Locksmith!
  • Avatar phillip conwell ★★★★★ a month ago
    Carter provided excellent service.
  • Avatar Eevee Loves Roblox palmer ★★★★★ a month ago
    Carter took time and good work to get my trailer lock problems taken care of
  • Avatar Brian Hurd ★★★★★ a month ago
    Great work and great price
  • Avatar Toni Brouillard ★★★★★ a month ago
    We contacted 2 other companies and never got a call back. Called Acme this morning and Mike was at our house in a few hours. He was great and replaced our electronic lock. Would highly recommend Acme!!!
  • Avatar Evelyn Pruss ★★★★★ a month ago
    I am a Store Manager at a Hardware store in Apache Junction. We had a guest who needed to call a locksmith. The person from ACME Lock who answered the phone was very friendly and thorough. ACME dispatched John to the store in under an hour … More
  • Avatar Vicenti Rosette ★★★★★ a month ago
    I work at a dealership nearby and service is always quick and easy. Carter is friendly and knowledgeable.
  • Avatar Jeffrey Montgomery ★★★★★ a month ago
    He took care of my problem right away and got me the keys I needed. That's why I keep coming back.
  • Avatar Golden Cookie LLC ★★★★★ a month ago
    ACME Locksmith did a great job rekeying my new property. They were prompt, efficient, reasonably priced and very helpful. I would highly recommend.
  • Avatar Jared Johnson ★★★★★ a month ago
    This place always has the answer to any key or lock problem I have. Professional, knowledgeable, and friendly. Quality products and services at competitive prices.
  • Avatar Johanna Silver ★★★★★ a month ago
    Carter was awesome he help us with keys to our truck and he programmed the fobs too. We feel much better having more than one key for our truck. Thank you Carter we appreciate you.
  • Avatar D.B R.G ★★★★★ a month ago
    Great service and a decent price! Great local locksmith – have used them a few times, always a great experience. Keep up the great work.
  • Avatar IGS ★★★★★ a month ago
    Eric troubleshooted my lock issue over the phone and saved me a trip and expense. I will use ACME going forward for any lock issues. Thank you!
  • Avatar Skye ★★★★★ a month ago
    Needed an additional key fob programmed. Carter was awesome, working through all the issues with an unbelievable amount of patience. Wonderful to deal with and highly recommended! Thank you!
  • Avatar Jeff Franklin ★★★★★ a month ago
  • Avatar Oscar Marruffo ★★★★★ a month ago
    Service was great like always, will definitely be coming back!
  • Avatar NG NG ★★★★★ a month ago
    Matt came to rekey two locks and replace two other locks. Matt was very professional, friendly and helpful. He got the work done efficiently and was very patient in explaining the lock features. Would highly recommend Matt and his company. … More
  • Avatar sman44 ★★★★★ 2 months ago
    Awesome service from Carter at Acme Locksmith! He was very knowledgeable and professional. Had my car key cut and programmed in about 10 minutes. Works like the original. Very happy with this business
  • Avatar Kevin McPherson ★★★★★ 2 months ago
    I stopped in to get a key fob programmed. Carter was able to program the fob in about 5 minutes. It works great and the cost was $150 less than another locksmith I called. I would recommend Acme Locksmiths.
  • Avatar Bobby Fletcher ★★★★★ 2 months ago
    Great experience. Walked in and was helped in a timely manner.
  • Avatar Tyson Krank ★★★★★ 2 months ago
    Quick friendly service.
  • Avatar Cozett Davis ★★★★★ 2 months ago
  • Avatar Hunter Shaw ★★★★★ 2 months ago
    Great, quick service thank you
  • Avatar TJ L ★★★★★ 2 months ago
    Easy to book, called to say on the way, and got the job done
  • Avatar Bruce Barwick ★★★★★ 2 months ago
    Charlie made duplicate keys for my RV, from blanks that none of the quick key machines have. He was quick and after testing them out in my RV, they all worked great.
  • Avatar Tristan Evans ★★★★★ 2 months ago
    Charlie was super professional and polite. Overall a great experience!
  • Avatar Michael Cronin ★★★★★ 2 months ago
    Ernie is an excellent full service locksmith with a real store! I drove up in my RV with 2 locked doors with no key. He opened them quickly and replaced the locks with new matching keys. I’ve done other business over the years with total … More satisfaction and fair prices.
  • Avatar Vicki G ★★★★★ 2 months ago
    Great customer service and very fast! Thanks Carter!
  • Avatar Y Not ★★★★★ 2 months ago
    Was fortunate to meet Charlie today. Had a unique latch situation and we were able to rectify it. He was easy to talk to, patient, attentive. What more could you ask for!
  • Avatar Suzette Brancheau ★★★★★ 3 months ago
    I had an emergency repair of an interior door that would not open. They sent John who was able to fix the problem and replace the broken part. Five stars for excellent service, professional people, reasonable pricing and timely repair. … More I will call them again if I need a locksmith!
  • Avatar Linda Dearing ★★★★★ 3 months ago
    Only emergency locksmith that answered to the direct tech rather than a service. Mike was accurate with time and fee estimates and did exactly what was needed. Have him book marked in my phone!
  • Avatar Alex “Alex” Custer ★★★★★ 3 months ago
    I called from CT. Talked to Russ. I saw online that they maybe able to cut a key by my VIN. But I have a motorcycle. He was very helpful. told me what to look for. Thank you sop much.
  • Avatar Stephanie Zinn ★★★★★ 3 months ago
    John Came out the same day and removed my tuff shed door because the handle was stuck. Nice friendly easy to work with. Define keeping acme's number!!
  • Avatar Bobby Lopez ★★★★★ 3 months ago
    Max came out to rekey my home. Max was awesome. Very professional and curious! Highly recommend Max and Acme Locksmith. Thanks again!
  • Avatar Dianne Countryman ★★★★★ 3 months ago
    Fantastic service! John was on time and friendly. Solved my sticky lock problem in less than a minute. Got a lock problem? Call ACME Locksmith.
  • Avatar Rene Miller ★★★★★ 3 months ago
    John seemed to be quite knowledgeable about all. He was pleasant and efficient. I would recommend him to anyone looking for a Locksmith.
  • Avatar Michael Norton ★★★★★ 3 months ago
    Great service. Timely and knowledgeable about our lock dysfunction.
  • Avatar Jacob Miller ★★★★★ 3 months ago
    Had an amazing experience!
  • Avatar Lesley M ★★★★ 3 months ago
    Prompt and efficient service. Installed the Schlage Encode Plus very satisfactorily.
  • Avatar Mitch Wax ★★★★★ 3 months ago
    Willie was very helpful. I needed a small configuration to a lock cylinder I purchased from Acme 2 years ago. He did it on the spot. His disposition was also very pleasant. Thank you Willie and thank you Acme.
  • Avatar John Kubala ★★★★★ 3 months ago
    Thank you so much Willie for help with me. I know you were closing and you're still took time out to help me with my problem. Thanks so much. We'll recommend you highly.
  • Avatar Griffin Hampton ★★★★★ 3 months ago
    Big Mike got to me quickly and provided exactly what I was looking for. Will absolutely be calling them again in times of need.
  • Avatar Suzanne Paschall ★★★★★ 3 months ago
    Max was efficient, professional, competent and friendly. He made our day!
  • Avatar Debbie Landaburu ★★★★★ 3 months ago
    Same day service! Replaced door lock. Great to deal with
  • Avatar David Kitchen ★★★★★ 3 months ago
    Willy did a great job opening a safe I no longer had the key to!
  • Avatar Michael Carreon ★★★★★ 3 months ago
    Responsive, quick and professional. Thanks so much.
  • Avatar Preston Conner ★★★★★ 3 months ago
    Great timely customer service.Knowledgeable !!
  • Avatar Justin P ★★★★★ 3 months ago
    Great customer service!
  • Avatar Sabin Ray ★★★★★ 3 months ago
    Carter did an awesome job helping me get a new key for my vehicle. He explained the process and all of my options clearly while answering my questions transparently. Great pricing compared to the dealerships as well.
  • Avatar Ty Brewster ★★★★★ 3 months ago
  • Avatar Tevia Tolutau ★★★★★ 3 months ago
    Carter was super kind and quick to help. Go support if you need keys made or any type of locksmith service

A Few of Our Yelp Reviews

Linda G.
Linda G.
2017-07-07 15:45:16
I needed to have a lock replaced and was quoted a price over the phone. The technician charged me $35 more than the quoted price. When I challenged him on…read more
Rachael O.
Rachael O.
2017-07-18 17:29:26
Osher and his associate came to rekey my motorcycle. They were timely and efficient and so friendly! They spent their time making sure that everything…read more
Chris B.
Chris B.
2017-07-11 19:32:36
Had a great experience here…needed a specialty key cut. They finished the work quickly and when it came time to pay the bill, my credit card wasn’t…read more
Howard H.
Howard H.
2016-09-09 13:45:18
I called several self-advertised “locksmiths” before calling Acme. Most businesses that advertise as a locksmith simply do lockouts for cars. I came to Acme…read more
Robin R.
Robin R.
2017-11-10 07:46:18
I locked my keys in my car and called several locksmiths prior to calling Acme. All the people I spoke with at the previous places were very rude and made…read more
Silvana S.
Silvana S.
2017-11-17 08:27:57
I had a very good experience with Acme Locksmith today. My keys (7) all came out perfect unlike my prior experience at a local hardware store a week ago….read more
Frank L.
Frank L.
2017-11-19 17:46:04
Used ACME twice. Both times amazing service, expertise, and very quick service by Mike (who has over 30 years of knowledge in locksmithing). Great value…read more
ChuckBarrie -.
ChuckBarrie -.
2018-02-02 15:14:09
Quick friendly service, good price I thought, and the keys work great!
Vincent D.
Vincent D.
2018-02-16 16:27:16
Acme is the best safe cracker in the valley! My Big Horn gun safe I bought from Costco died 6 months after I bought it (evidently a bad motherboard). I…read more
Alex P.
Alex P.
2018-03-30 20:37:33
This is the second time I’ve used ACME, excellent service both times! David was on time and quick and provided me with a link to track his arrival. Highly…read more
 
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